Returns Policy

In line with UK legislation, returns cannot be accepted for Vivomixx unless the goods are faulty as there are a chilled product.

Damaged or faulty items

  • We aim to keep our customers satisfied and apologies if you have received an item that is damaged or faulty.
  • For faulty items please contact our Customer Service department at info@gastropharm.co.uk or 0203 086 7031 to report the fault, and one of our customer service representatives will get back to you within 24 hours.